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Moodap

Operations

Customer Success Manager

Remote (Manhattan meetings)Full-time$70K-$90K + profit share

About the role

What you will help build.

Be the voice of our venues and users. Help venues get results from Moodap™, handle user support, and build the feedback loops that make the product better.

What we are looking for

  • 2+ years customer success or support
  • Strong communication skills
  • Problem-solving mindset
  • Hospitality experience a plus
  • NYC knowledge helpful

Why Moodap

  • Profit share as the company grows
  • Remote first with Manhattan collaboration
  • A chance to shape an early product and team
  • Work grounded in a real NYC use case

Apply for Customer Success Manager

Share your experience, a resume, and a short introduction video of at least 30 seconds.

Introduction video

At least 30 seconds. MP4, MOV, or WebM up to 100 MB.

Resume or CV

PDF or Word document up to 10 MB.

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