Privacy Policy

1. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties.

Information You Provide:

• Account information (name, email, phone number)
• Profile information (preferences, mood settings)
• User content (reviews, ratings, photos, comments)
• Payment information (processed by third-party providers)
• Communications with us (support requests, feedback)

Information Collected Automatically:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, search queries)
• Location data (approximate location based on IP address; precise location if you grant permission)
• Cookies and similar tracking technologies

Information from Third Parties:

• Social media platforms (if you connect your account)
• Business partners and venue owners
• Analytics providers

Your Location:

We ask for your device's precise location only when you use a feature that needs it, and only after your browser asks your permission. If you say no, everything else still works.

• Check-ins: we use your location only to confirm you are at the place (within about 500 meters). We do not save it.
• Video reviews: we use your location to confirm you filmed at the place, and keep where the video was recorded with the review so we can check it later. Only the distance from the place is ever shown, never your location.
• “Near me” in Find Your Vibe™: we use your location to find places close to you, and save it with that Find Your Vibe™ session to understand how Find Your Vibe™ is used.
• “Near me” in search, Vibe Roulette and your plan map: we use your location to find or show places near you.
• Filling in your address on your account: your location is sent to OpenStreetMap to look up your street address. We save only the address you confirm.

You can turn off location access at any time in your browser or phone settings.

2. How We Use Your Information

We use your information to:

• Provide and improve the Platform
• Match you with venues based on your mood and preferences
• Process transactions and send confirmations
• Send you updates, newsletters, and promotional materials (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns and improve our algorithms
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations
• Personalize your experience on the Platform

3. How We Share Your Information

We may share your information with:

• Venue Partners: Your reviews and ratings may be shared with the businesses you review
• Service Providers: Third-party companies that help us operate the Platform (hosting, analytics, payment processing)
• Advertising Partners: Aggregated, non-personally identifiable data for advertising purposes
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: Other third parties when you give us permission

We do not sell your personal information to third parties.

Text Messages (SMS):

If you give us your mobile number and agree to receive text messages from Moodap, we use that number only to send the messages you agreed to: one-time account verification codes and, only if you separately opt in, Moodap event, special, and discount alerts. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the sharing described above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Remember your preferences and settings
• Understand how you use the Platform
• Improve Platform functionality and performance
• Deliver personalized content and advertising

You can control cookies through your browser settings. For more information, see our Cookie Policy.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information
• Secure payment processing through third-party providers

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

All Users:

• Access and update your account information
• Delete your account
• Opt out of marketing communications
• Control cookie preferences

GDPR Rights (EU/EEA/UK Users):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

CCPA Rights (California Users):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to delete personal information
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at legal@moodap.com.

8. Children's Privacy

Moodap is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information immediately. If you believe we have collected information from a child under 13, please contact us at legal@moodap.com.

9. International Data Transfers

Moodap is based in the United States. If you access the Platform from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate. By using the Platform, you consent to the transfer of your information to the U.S. and other countries that may have different data protection laws than your country of residence.

10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last Updated" date. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: